Holacracy & Transforming Traditional Organizations

Holacracy vs Traditional Organizational Structures As a business owner, your choice of organizational structure is a significant decision that can be rewarding if it matches the culture you want to establish. We all know that a functional organizational structure is crucial to teamwork, efficiency, work morale, culture, balance and growth, and ensures businesses can quickly … Continue reading Holacracy & Transforming Traditional Organizations

Bias that Emerges from Unconscious Beliefs

Unconscious beliefs refer to the way we categorize people of certain social groups, drawing our conclusions from unique visible features, personal experiences or, more commonly, from the media or other people. The media plays a big role in the formation of unconscious beliefs when there is little to no time to engage in meaningful conversations … Continue reading Bias that Emerges from Unconscious Beliefs

Why Empathy is Very Important in Modern Leadership

Most people do not consider empathy as a vital quality for effective leadership. Leaders are typically expected to be tough, controlling, and diligent visionaries who set employ their force of personality to chat firm course for the organization, and lead people through that path, right? Maybe the “command and control” tactic was an effective leadership … Continue reading Why Empathy is Very Important in Modern Leadership

My (Not Really) Customer-Centric Return Experience

Image source: maxart/Shutterstock.com modified by Tim-Frederik Kohler When it comes to managing returns and refund requests from customers, many companies today are barely prepared. As I have experienced myself, even the big corporates are lagging - what is this article all about.  In most cases, many organizations are too focused on reducing the number of … Continue reading My (Not Really) Customer-Centric Return Experience

3 Signs Your Company Is Not Customer-centric

"Customer is king!" This age-old business mantra underlines the importance of the customer in every business. What I believe the truth is, most entrepreneurs understand the importance of the customer and talk about providing quality customer experience, yet a significant number of companies are still a long way off ensuring their business functions like a … Continue reading 3 Signs Your Company Is Not Customer-centric

Micromanaging? Stop it! Lead More. Manage Less.

Micromanaging is a damaging habit that prevents the growth and potential of an entire organization. Employees are stuck with routine and laborious processes, without an opportunity to make independent decisions – and this negatively affects their confidence.

Truth is, it is impossible for top talents to thrive in such an environment. It is either they fail to reach their potential or they exit the toxic environment. Innovation is also curbed – even stifled – as mistakes, which form a natural part of the learning and development process, is hardly tolerated.

Driving your sales team to success with the right support

Companies in any industry are heavily reliant on their sales teams to bring in revenue. That means a lot of responsibility and pressure on sales managers and individual team members alike. Mangers naturally want to encourage their teams to succeed, but that’s easier said than done. Some, in a bid to motivate their team to … Continue reading Driving your sales team to success with the right support

What’s New in the Old “Valve” Business

Valves Continue to Evolve to Keep Up with the Times Since ancient time man figured out how to regulate water, initially using stones and branches to stem the flow. Over time, as irrigation systems grew the use of valves evolved. The Egyptians, the Greeks and in particular the Romans set up, operated and maintained extensive irrigation systems. The … Continue reading What’s New in the Old “Valve” Business

A Must Read Book: The Carpenter by Jon Gorden

I'm reading "The Carpenter" by Jon Gorden right now. The book is about creating your own masterpiece. It's full with powerful lessons explained in a story about a man who is waking up in a hospital after collapsing during a run. He lives a stressful live building up his own business. He finds out that … Continue reading A Must Read Book: The Carpenter by Jon Gorden